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Making sure your computer is up to date and ready to receive the usb drivers.
webjal errors service pack 1 (windows xp) and service pack 2 (for windows 2000)
Go to windows update and insure that all updates (mainly service pack 1xp and service pack 2 for 2000 sometimes called sp1 or sp2) are installed. The link is: http://v4.windowsupdate.microsoft.com/en/default.asp or if that does not work from your internet explorer window click tools and then windows update. Choose custom install.
Then it will scan for a bit. Choose Select optional software updates. You should do Service Pack 1(SP1) first.
After installing SP1 I suggest you scan and install your heart away. I would not stop until every update is installed.
Always RESTART YOUR COMPUTER after installing updates if it prompts you to.
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If that did not work try this link directly to Service pack 1
(Windows XP) website:
http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
Or buy the service pack 1 cd it is a big download and a cd might be the answer for you:
http://www.microsoft.com/windowsxp/downloads/updates/sp1/ordercd.mspx
If that did not work try this link directly to Service pack 2
(Windows 2000) website:
http://www.microsoft.com/windows2000/downloads/servicepacks/sp2/default.asp
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